Systems Engineer (Field Based) – Windows Server – Active Directory – Exchange – VMware

Fluid Recruitment

Systems Engineer (Field Based) – Windows Server – Active Directory – Exchange – VMware
 
Location: Hook (Hampshire)
Salary: £30,000
Benefits: Company Car, Pension, Private Healthcare
Company: Managed Hosting Provider
Role: Systems Engineer (Field Based)
Technology: Microsoft, Windows Server, Active Directory, Exchange, SharePoint, Hyper-V, VMware
 

My client is a managed hosting and cloud services provider with offices in London, Manchester and Edinburgh. They are part of a global technology group that support over 3000 companies worldwide.

They provide solutions around Managed Services, Cloud, IaaS, SaaS, Managed Hosting, Storage, Virtualisation, Backup, Disaster Recovery, Security, Support and Professional Services.

Due to continued expansion, they are now seeking a Field Based Systems Engineer. This is a great opportunity for someone looking to enhance their career, working in a busy support environment.

They are looking for a technically skilled engineer, predominantly experienced with Microsoft server platforms. You will have an all-round ability to troubleshoot, diagnose and fix various faults ranging from PC / Server based hardware and software issues, network faults, routing, firewall problems and Active Directory / MS Exchange issues.

You will provide on-going field support to business-critical applications, systems and equipment, your role will be varied as you visit each site, you will spend the majority of your time with customers, so a positive and outgoing personality is essential.

This role will require some out of hours cover, and for the successful candidate to be part of an out of hours standby rota, along with other support team staff.

You will need strong experience of 2nd/3rd line support of Servers (Windows), applications such as Microsoft Exchange and hardware complimented by experience in desktop support. Experience in supporting VMware would also strengthen your application.

Core Responsibilities:

  • Taking part in installations and commissioning of new systems at customer premises.
  • Managing customer issues, expectations and communicating effectively.
  • Attending Managed Service site visits at customer sites, diagnosing and following through to conclusion customer IT problems.
  • Maintaining and updating site and engineers work records.
  • Diagnosing and rectifying customer faults via both site visits and remotely.
  • Be able to work some out of hours cover, in line with the out of hours support rota.

Skills and Experience:

  • Microsoft MCP’s (Win 2012/2016, Exchange 2003-2016, SBS 2008-2011, SharePoint, Hyper-V) / VMware VCP (5.x / 6.x) accreditation highly desirable.
  • We are ideally looking for at least 3 years’ experience in a similar role.
  • Excellent understanding of Networking, routing, TCP/IP and WAN/LAN technologies.
  • Excellent customer service skills are essential; this position involves daily communications with both customers and our support team.
  • Installation and Maintenance of Windows Servers running Windows Server 2012/2016, Small Business Server 2008 – 2011, Exchange 2003 – 2016 and Configuring and deploying VMware / Hyper-V hosts and virtual machines.
  • Installation and Maintenance of Windows based Client infrastructure
  • Installation and Maintenance of Network Infrastructure including Cabling, Wi-Fi networks and associated Hardware.
  • Use of remote software to offer Remote Assistance to Managed Service Clients
  • Regular visits to Managed Service Clients, discussing IT needs and issues.
  • Help Desk support, including the use of a Ticketing system.
  • Recommending and Selling new ICT solutions to Managed Service clients
  • General hardware and software support to both internal and business clients
  • A good understanding of Backup software/Solutions, Antivirus Products, remote desktop Solutions, Wireless Technologies and Firewall configuration, deployment and maintenance (primarily SonicWALL Security Appliances)

You can expect a basic salary in the region of £30,000 (depending on experience) along with a company car, death in service, private health and contributory pension.

If you feel you have the skills outlined above and would like to apply, then please send your CV to mark@fluidrecruitment.co.uk
 

Systems Engineer (Field Based) – Windows Server – Active Directory – Exchange – VMware
 
Location: Hook (Hampshire)
Salary: £30,000
Benefits: Company Car, Pension, Private Healthcare
Company: Managed Hosting Provider
Role: Systems Engineer (Field Based)
Technology: Microsoft, Windows Server, Active Directory, Exchange, SharePoint, Hyper-V, VMware

PLEASE NOTE: Due to the high volume of applications we receive, we are not always able to respond to unsuccessful candidates and apologise for any inconvenience this may cause.

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